Leonis Networks
Annual Maintenance Contracts

AMC for IT Infrastructure

Entrust your IT infrastructure to Leonis Networks. Benefit from proactive support, comprehensive monitoring, hardware repair, and operating system patch management to keep your systems running smoothly.

  • check_circleProactive support
  • check_circleComprehensive monitoring
  • check_circleHardware repair
  • check_circleOS patch management
Leonis engineer at a server rack
Scope of Technical Governance

Engineered for Unbroken Business Continuity

From micro-component soldering to operating system kernels, our preventive protocols neutralize downtime before it impacts productivity.

monitoring

Proactive Network & Server Monitoring

Real-time SNMP/WMI node health tracking, threshold breach alarms, bandwidth bottlenecks, and thermal monitoring across physical and virtual hypervisors.

Continuous Telemetryarrow_forward
memory

Hardware Diagnostics & Component Replacement

Rapid failure root-cause analysis, power supply (SMPS) failure swap, RAID disk array rebuilding, ECC RAM replacement, and circuit board servicing.

OEM Spare Stockingarrow_forward
security_update_good

OS Patching, Antivirus & Security Hardening

Orchestrated staging and deployment of Windows/Linux security patches, endpoint protection definition upgrades, and vulnerability mitigation.

Security Patchingarrow_forward
build_circle

Routine Preventative Maintenance Visits

Scheduled monthly or quarterly physical visits: internal air filtration, fan diagnostics, cable dressing, thermal paste refresh, and firmware verification.

Monthly/Quarterly Cadencearrow_forward
electric_bolt

On-Site Engineer Dispatch

Prompt on-site engineer dispatch across Bengaluru when hardware or network faults need hands-on attention.

Bengaluru Coveragearrow_forward
inventory_2

Asset Lifecycle & Inventory Tracking

Comprehensive hardware audit database, warranty tracking, license expiration alerts, and end-of-life (EOL) transition roadmaps.

Centralized Audit Logsarrow_forward
Service Level Tiers

Transparent Contract Architectures

Select between fully inclusive parts-covered maintenance, service-only labor agreements, or dedicated full-time engineering talent stationed on-premise.

Tier 01Labor & Service Only

Non-Comprehensive AMC

Ideal for organizations with recent OEM warranties who need dedicated engineering, preventative care, and emergency troubleshooting.

check_circleRoutine preventive maintenance visits
check_circleOS patching & software updates
check_circleRemote & on-call troubleshooting
cancelReplacement parts billed separately at cost
cancelFull-time resident engineer
Full Coverage
Tier 02Parts + Labor Included

Comprehensive AMC

Total risk transfer. Covers all hardware failure costs, logic board replacements, drives, along with round-the-clock proactive maintenance.

check_circleParts replacement included (Motherboards, SMPS, RAM, HDDs)
check_circleProactive monitoring & OS patch management
check_circleEmergency on-site dispatch
check_circleStandby buffer units for critical server/firewall outages
cancelDedicated full-time on-site resident engineer
Tier 03Full-Time Facility Staffing

Resident Engineer AMC

An experienced systems engineer stationed directly in your corporate facility for instantaneous tier-1/tier-2 resolution.

check_circleDedicated full-time Level-2/3 engineer at your office
check_circleImmediate deskside assistance
check_circleContinuous hardware, network & VC room governance
check_circleBacked by Leonis Level-3 Architecture escalation pool
check_circleDaily shift reporting & IT inventory auditing
Formal Assessment

Request Custom AMC Scoping & On-Site Audit

Submit your system requirements. Our senior technical architects will schedule an on-premise baseline audit of your IT setup.

Direct Infrastructure Helpdesk

Have an urgent server down or need immediate contract activation?

Call our support experts for urgent server or network issues.